CloudCompare forum

Cloudcompare seems to have problems opening projects if their path contains umlauts like "ä", "ö" or "ü" (German language).
See the attached picture
Best regards
Thomas

Ah, sadly I can't reproduce this issue on my side (and I already test Cyrillic, Japanese and French specific characters, so I added German ones ;).

Do you have the same issue with a very simple folder (such as "C:\Temp\äöü.bin")

Hey Daniel,

Ah, sadly I can't reproduce this issue on my side

I tried it again at home with an older version of CC



and there was no issue!

Then i installed the most current version



and i was able to reproduce the issue again:



I installed this version:
https://www.danielgm.net/cc/release/Clo ... up_x64.exe

Best regards
Thomas

Hum, how strange... especially with a BIN file, as Qt is handling everything from A to Z, I really don't see why this would have changed or why special characters would matter.

So you were able to reproduce the issue now?

Ah no, still works on my side!

Can you paste here the exact filename? (hopefully, the forum will preserve the encoding...)

I've attached a ZIP file with two BIN-files containing umlauts.

Their names are:

Änderung_Test.bin
Testübersicht.bin

If you rename them, there is no problem. For me, it is not a workaraound, because our paths on the server contain umlauts.

I confirm it loads fine on my side. I tested with 2 computers, one with a French installation of Windows, and the other with a US version.

Hey Daniel,
I honestly didn't expect it to work for you.
But I have found the error in the meantime. Windows 11 does not seem to have UTF8 encoding enabled by default. But this can be activated manually and after that everything works fine.

However, that doesn't explain why the same problem occurs on my Windows 10 PC at work. After all, it worked with the alpha version of Cloudcomapre that I had previously installed. However, I will check on Monday at work to see if there is also a way to enable UTF8 encoding there (however, the PC is in a domain).
Here is a video that shows the problem and also the solution (for Windows 11):

https://youtu.be/_o4e_otFims

Greetings
Thomas

Are you double clicking on the file in the explorer or are you loading the file (or drag & drop on a 3D view)? I realize that if you are double clicking on the file and asking Windows to launch CC to open the file, the encoding is not preserved.