CloudCompare forum

Hello,
i am pretty new at using CloudCompare (or at least i am using it not very often) so this may be an easy fix and maybe i'm just doing something wrong!
I'm trying to open a pointcloud which has huge coordinates, so i use the global shift that is proposed when opening the file which basically leads to coordinates going from 500 000 to 50. The problem is that doing this ''squeezes'' the points into a couple of lines (which isn't the way the model should look). Is there a solution to this problem? Or is it just impossible to open files with this huge coordinates?
And without using global shift, all points become one line, which is i guess normal and is the reason for global shift existing!
The CloudCompare version i'm using is 2.12.4 and the original file is a .ply.
Thank you in advance for your answers

It's as if the Global Shift was ineffective.

Can you test with a newer version first? (ideally 2.14.beta). And also, make sure the Global Shift really brings all coordinates to something smaller than 10 000 (you can check the bounding-box dimension and center).

using global scale?

Yes always apply Global Shift.

Thank you for your answers. I did check and the global shift does put the coordinates smaller then 10 000 (even smaller then a 200). I will try with the newer version and keep you updated. What i was thinking is that actually the original coordinates are in the 100 000 for the X and in the millions for the Y, so maybe this huge difference makes it so the file has difficulties to recalculate new coordinates?
And sorry i'm pretty bad at this but what is the ''global scale'' you mention? In the global shift proposed i use scale 1 if that is the question?